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FAQ

FAQ2021-01-06T15:10:48+00:00

Questions about SimpliCare?

See some of our most frequently asked questions and answers below.

What services do you provide?2021-04-16T15:56:24+00:00

SimpliCare has longstanding relationships with multiple service providers across all disciplines of the healthcare and property maintenance industries. We take pride in our accessibility to the highest tier of providers, guaranteeing optimal outcomes.

Are service providers insured and bonded?2020-12-22T14:35:11+00:00

Yes. All service providers are insured and bonded, to ensure the safety and well-being of our clients.

Can I change or discontinue services?2020-12-31T15:06:20+00:00

Services can be cancelled at any time, at your discretion. We understand that circumstances are rapidly changing, and we make every effort to be flexible to accommodate your needs.

Will I have a choice of care providers?2020-12-31T15:07:53+00:00

Yes. We encourage our clients’ involvement in the decision-making process and do our utmost to ensure that your families needs are met most appropriately.

Do I need a physician’s authorization for SimpliCare’s services?2021-01-05T19:45:24+00:00

No. You don’t need pre-authorization, pre-qualification, certification or even a prescription for our services. Choose the plan that best suits your family’s needs.

Is SimpliCare a home health agency?2020-12-31T15:18:34+00:00

We are not a Home Health Care Agency. We are geriatric case managers who coordinate virtually all clinical and social services on behalf of your family. Our services relieve you of the stress and frustration of navigating the complexities of your loved one’s care.

Are Simplicare’s fees covered by insurance or Medicare?2020-12-31T15:20:18+00:00

Unfortunately, our consulting services are not covered by insurance or Medicare at this time.  However, most of our service providers are covered by insurance and Medicare.

How is the privacy of my personal information maintained?2020-12-31T15:21:34+00:00

We adhere to all federal and state guidelines related to privacy of personal and healthcare information. Unauthorized individuals will not be given access to information without a client’s – or legally authorized representative’s – formal consent.

SimpliCare seems like a great choice! What’s the next step?2020-12-31T15:24:20+00:00

Give us a call at your convenience. We’ll arrange a time with your family and/or authorized representative to discuss your individualized needs and see how SimpliCare can help. Together, we’ll review the services that may be beneficial and then create a comprehensive service plan. Lastly, we’ll match your loved one with the right service providers. Services typically can begin within a few days.

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Reach out to us and one of our representatives will be glad to assist you further. 732.997.7737

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